Pentagroup offers our clients world-class expertise in collections management. Our focus is fulfilling the management, servicing and operational needs of creditors throughout the entire collection and recovery lifecycle.

Pentagroup offers the following services to its clients:

First Party Outsourcing Learn more
Third Party Recovery Learn more
Customer Service Learn more
Skiptracing Learn more
Specialty Services Learn more


Pentagroup services delinquent accounts in the name of the creditor. Our customized approach allows for the use of our proprietary PARCS system, the client's internal collection system, or a combination of both. Pentagroup offers professional call handling, quality monitoring programs, overflow management and customized account holder treatments.
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Pentagroup is a nationally licensed SAS 70 certified collection agency that delivers results-oriented solutions to its clients. Pentagrop leverages its highly respected management expertise, next generation intuitive technology and performance driven collections team to continually achieve "Best in class" results.
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Pentagroup’s flexible customer service solutions provide the resources you need, when you need them. Our customized programs, state-of-the-art technology, and a professional, well trained staff ensures seamless integration with your organization.
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Our fast and eficient skip trace process improves right party contacts and dramatically improves your portfolio's performance.
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Pentagroup provides a host of in-house services including CCCS Processing, Deceased Claim Processing, Bankruptcy Validation, Bi-Lingual Portfolio Management and EFT Payment Solutions.
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